Reception Return Archives - Smart Buy Office Furniture: office Furniture Austin

Google Rating

4.9

Based on 67 reviews

Smart Buy Office Furniture

4.9

Trisha Norton

01:24 23 Jul 22

My husband and I are upgrading our home office and needed a new desk. Stumbled across this place and we were extremely pleased. Tom and his staff are extremely knowledgeable and took the time to answer all our questions. What put them above the rest was taking the time to sit down with our room measurements and making a 3D mockup of our room with the desired furniture we wanted to show how the layout would be and also how much space we had leftover. Great pricing, great customer service, and great office dog, Tinkerbell. Would definitely recommend them and will be back for any future home office needs.Edit: long overdue but wish I could give 5 more stars for their stellar delivery. They came and unloaded our desk, set it up and made sure it was level. Great company!

AngiesCousin

20:13 17 Jul 22

Local mom and pop business and hold themselves to a higher standard. Understood our needs and sold us a great chair. We'll be back.

Office Manager

13:52 11 Jul 22

Best place for big and tall desks and chairs - we got a custom desk made - super affordable!! Ask for Isaiah!

Samuel Regan

22:52 02 Jul 22

Rarely post business reviews, but I'm so happy! I got a used office chair in excellent condition for $75 dollars. The staff were so welcoming, and had a highly detail-oriented, passionate approach to their work. It makes sense because proper ergonomics can make a big impact on quality of life (my back tension has been killing me); their sense of care about that really shined through when they talked me through the product. For tailored purchases like this, support your local retailers!

Jeff Morris

14:47 01 Jul 22

Competitive pricing and quality response time and service. Everything was great! Five stars on delivery, setup, professionalism and cleanup. I don’t think anything could have gone better.

Chris Gillar

20:03 18 Jun 22

I’m so happy I found this store. It has such a great selection of new and used office chairs. I was able to try sitting on more than anywhere else I went in town, including large chain stores. The staff was incredibly friendly too and I purchased a more comfortable desk chair at a better price than I would have been able to otherwise.

Jennifer Perry

23:11 04 Jun 22

We came in to look for a few office chairs and left with a truckload full. They have great deals and lots of desks, Chairs,etc. They had great customer service too!

Tera Montgomery

20:58 16 May 22

Great find! Used and new office equipment at low prices. Nice folks that run the place too. We came in for a chair and left with: a chair, 2 mats, a rolling cabinet/seat ALL for less than $200. I will be back!

邱小魚

19:16 27 Apr 22

You can always find treasures here!!! Blake is super nice and friendly : ]

Kathryn Ward

15:23 19 Jan 22

I highly recommend Smart Buy Office Furniture. Blake's went above & beyond and blew me away with absolutely stellar service! Would recommend them to all my friends!

benry

15:58 20 Oct 21

Very friendly and easy to work with. Sold me a chair for a great deal.

Jake Hoffman

21:01 31 Aug 21

Easy 5 stars. Blake offered great service and a great price on a high-quality standing desk. Would recommend.

Sarah Harris

16:21 22 Jul 21

I have been using SmartBuy for years and they have always delivered exemplary service and great quality furniture at an awesome price. Their sales staff is helpful and knowledgeable and their delivery staff is top notch! It's there when promised, assembled and placed perfectly. So nice to be able to count on a company consistently! Thank y'all!

Craig DuBois

22:13 20 Jul 21

Family run place that is clean & pleasant & has a good variety. We think it's the best place to find what you need at a fair price! Staff super nice and very friendly. Seemed like all levels of staff liked each other and what they were doing. They will get my future business for sure! We went to 4 other places, none were as nice and clean, nor had staff that we liked to talk with! (and others didn't seem interested in my needing only a few pieces of office furniture and the small # of things I wanted to buy)** Top rated business for us - highly recommend!

Kristine Kjolhede

15:35 23 Apr 21

Blake and his team at Smart Buy were terrific to work with. I purchased an entire office suite of furniture and cabinetry for my med clinic. The quality, customer service and communication were second to none. Some hiccups along the way, but each issue was quickly addressed. I absolutely recommend Smart Buy!

ATX Towing

02:57 01 Oct 20

I was looking for office furniture and pulled into Smart Buy. I had the best customer service! I ended up purchasing a desk and two chairs at an affordable price and had same day delivery. Smart Buy is the place to go! Thank you Blake for all your customer service and professionalism. I am very pleased with my purchase.

Laila Phillips

19:39 11 Aug 20

Friendly and knowledgeable staff, great selection and pricing!

Vicky E.

19:30 03 Aug 20

Picked up an office chair for my boyfriend today and he loves it! Their customer service is unmatched. The location is a little weird but highly recommend this place :-)

Greg Hammonds

19:38 07 Jul 20

Bought a chair for my desk. Blake was very helpful. Very good service at a fair price. Will go back if I need more office furniture.

Ilya Khmelnik

20:06 19 Mar 20

Store had plenty of options for fair prices, along with a super friendly staff. Trust the reviews, this place is great!

Rachel Doane

21:21 02 Jan 20

Natalie Ogura

18:19 04 Nov 19

I've worked on a few office design projects with Smart Buy Office Furniture and the level of service and execution is exceptional. I will certainly continue to work with them on upcoming projects. 5 stars.

Mac Diddy

16:34 14 Jul 19

Great selection, super knowledgeable people and decent prices, Smart Buy is definitely the place to go for your next furniture purchase.

Hugh Morrow

17:54 13 Jul 19

Needed a new desk chair, didn't want the Big Box experience. Really glad I tried Smart Buy. Tom was very patient and guided us through the various offerings, pointing out the pluses and minuses. Gave us plenty of time to try things out and come to a great choice. Really great experience. Won't go anywhere else for future needs.

Shagran Hassan

20:09 24 May 19

Compared to Office Depot and other stores I shopped, Smart Buy has a much larger selection to choose from, while still being reasonably priced. My salesman, Blake, was super helpful. I'll definitely recommend this place to friends.

HEEJUN PARK

21:31 08 Apr 19

Great deal and good people.

Elise Jansen

00:03 23 Mar 19

Such kind and helpful owners. Wanted to replace the arms on my office chair. The gentleman helped me save money by telling me we could just replace the pads. He got the chair out of my car brought it into the store and found replacement pads at VERY reasonable price. Then he helped me load it up again all within 10 minutes. Such great customer service. Highly recommend this place!

james a smith

00:41 03 Mar 19

This is a great place for office furniture. The owner was very helpful and knowledgeable. I had a very good experience buying from this place and would recommend to everyone. Very good people!

Joshua Sands

22:49 09 Feb 19

Great selection and pricing.

Justin KD Park

18:51 08 Feb 19

Thank you for ur help and warm hospitality.It was nice experience talking with you and look forward to visiting again sooner or later. I believe this is the best used office furniture dealer in Austin.

Christopher Doane

22:14 23 Jan 19

Great customer service! Very accommodating. I will not buy my office furniture from anyone else.

Britanie tx

18:52 11 Jan 19

Great Customer Service. Answered call, answered questions. Gave good ideas. Even Will come to your location at no charge for consultation on solutuons for your office space. So far so good, very impressed thus far.

Sam Truong

13:49 14 Aug 18

I came in very late on an afternoon looking for a high chair and got help from a very friendly staff. She told me that she has just the chair I was looking for and now having had the chair for three months–I'm inclined to agree. Thank you.

Erin McCargar

13:39 28 May 18

Helped us find affordable and comfortable office chairs for our home office. Will be back soon to get our desks figured out.

Elton Fewell

12:04 04 May 18

Hard to find but more than worth the effort. Gently used office furniture. Enjoyed the whole visit. Very hard to accept integrity, honesty and customer service, but I managed.

Kristie Whites

19:40 24 Aug 17

Smart Buy Office Furniture is amazing! We are full time RVer's and fitting anything into an RV can be challenging. It was no sweat for their team to work with the dimensions given and create a desk for getting business done. Plus, the chair is comfortable and rather swanky. I highly recommend!

John Gary

21:59 13 Aug 17

Connie helped me pick out the chair that fit my needs and Tom, the owner, loaded the chair in my small sedan. Great service, selection, and prices.

David Sto

23:13 13 May 17

Wow!!!! Rating: 10/5. Go see Blake - the best furniture shopping experience ever. He's all about helping you find what you want at a good price.

james (JD)

21:07 09 May 17

I bought some office furniture for my home office some years ago. Still looking good. No complaints. The owner is a great guy to work with. Will recommend to anyone.

Sarah Reecer

18:12 29 Apr 17

Excellent selection, prices and customer service! Came in looking for an office chair and did not leave disappointed.

Hannes Mandel

20:56 19 Feb 17

We arrived just before closing time, but the owner nevertheless took all his time with us. Extremely knowledgeable, friendly and helpful! None of the usual annoying and shady sales talk you get in most other places. Great experience.

Chanti Derrick

17:06 27 Dec 16

Blake was very helpful. I strongly recommend him for any of your of your furniture needs. He is kind, caring, and eager to help in any way that he can!

Corina Clingman

17:32 23 Sep 16

Just wanted to drop you a quick note to say thanks for your service! The desks have worked out perfectly. Blake Walsh knew we had a bad customer service experience with another company and he made sure he met and exceeded our expectations. We ordered the same desk that we previously ordered from the other company that were on back order for well over 6 weeks and saved well over $800. Not to mention that we received them in less than an week. Their delivery driver did a great job as well. Cleaned up after himself, showed me how the locks worked, explained that they had a master key and/or that we could reorder keys if need be, ect…So thanks again! You have earned our business and if anything else comes up that we will be in need of around the office I will be coming to you! AND referring to anybody that ask.Thanks,Corina ClingmanCentex MaterialsOffice Administrator & Purchasing

Darnell Smalls

20:11 25 Aug 16

Blake helped my parents and I pick the perfect desk for my room. It was delivered yesterday and I love it! The delivery men were very nice and helped me find a great spot for it. Thank you very much Blake & T!!

Jeanette Smalls

18:17 20 Aug 16

Great customer service! Blake and Andreu were very helpful. Blake helped us find the right furniture for our budget. We will recommend and will definitely go back there for our future office furniture needs. Thank you!

James Sherwood

23:54 22 Jul 16

I couldn’t be more happy with my purchase and service experience with Smart Buy Office Furniture. Not only did I get a great deal on a complete office set-up, but the follow-up service has been first class. Tom and Twyla, along with their friendly staff, are the best!

Tresca Grannum

18:27 20 Jul 16

Tom, Twyla and their staff are amazing! The quality of their product and the exceptional customer service that followed if there was a problem! Thank you soooo much for being such an amazing blessing.

Bobby Watt

15:05 06 Jul 16

Great people, love my new chair! If your looking for a great office chair, go no further than the strata, I used mine daily for 10 hours + and I am always comfy. Will come back to Smart Buy over and over, they have lifetime customer.

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5.0

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