Excellent
5.0
I love these kinds of places. Tucked Away behind Pinballz, Smart Buy is a total gem. I picked up a super high quality name brand office chair at a really great price. They seem to deal in both reclaimed office furniture as well as new stuff. I love that they are up cycling perfectly great products that would otherwise be tossed and the quality of the used piece I got was top notch. Cameron was extremely knowledgeable, very low pressure, and helped me find exactly what I was looking for, providing me multiple options in my price range. They even offer a 30 day return policy. I would highly recommend this place to anyone and will be retuning for any other office furniture needs.
Response from the owner: Thanks for the awesome review, Jane! - Blake
Cameron did a great job getting my quote out fast and easy. I will be using him again!
Response from the owner: Thank you so much for the glowing review, Pamela! We really appreciate it, I will be sure to let Cameron know about your positive experience. Have a great week! - Blake
Cameron made the purchasing and planning process simple and stress-free for our office, and Pepe and his team made the moving process look easy. They were also all very helpful, communicative, and super nice. We love our brand new furniture and would work with Smart Buy again.
Response from the owner: Good morning, Erika! Thanks so much for the awesome review. I will let Cameron and Pepe know about your kind words. We appreciate you!! - Blake
Response from the owner: Thanks for the awesome review!
Got a used Steelcase chair for a great price, Rachel was super sweet and helpful, will definitely come back if I need other office furniture. My back thanks you 🙏
Response from the owner: Hey, Brandalyn! Thanks so much for the kind words! Rachael is thrilled about the compliments. It was a great pleasure working with you and your partner, best of luck to ya'll! - Thanks, Blake
This place is amazing. I found Blake through a posting on Facebook Marketplace (good idea Blake!) as I was looking to furnish our new, small office on a tight budget. I had convos going with people all over town, for conference tables, desks, chairs, etc etc. I went to meet Blake to pick up a conf table and found they had everything we needed at super reasonable prices. And they deliver, also at very affordable prices. AND, the delivery guys put together our table and mounted the white board on our wall. Saved me tons of time not driving all over Austin and the customer service was on point. Thank you!
Response from the owner: Thanks for the awesome review, Michael! I'm very happy to help out! -Blake
This business deserves all 5 stars. Great selection of office furniture at affordable prices, and incredible customer service. I purchased several items, and Blake made this experience remarkably enjoyable.
Response from the owner: We are so happy to have you as a customer. Thank you for the kind words. I'll be sure to convey them to Blake. He is an awesome team member. We are blessed to have both of you.
Blake is the best! We got a awesome deal on office furniture. Highly recommend working with him!
Response from the owner: Thanks so much, Angie! It was a pleasure working with you! - Blake
Blake was awesome, the Cubicles were very nice and the installers did a great job! This is a class act!
Response from the owner: Thanks so much, Dan! I really appreciate the feedback. Happy to help! - Blake
Just bought an office chair and was super pleased with the selection and price! The icing on the cake was the fantastic customer service from Blake!
Response from the owner: Thanks so much for taking the time to write the review. We greatly appreciate it. I'll convey your comments to Blake.
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Smart Buy Office Furniture and their staff were professional and great in every way. I would highly recommend them to everyone. Excellent experience.
Response from the owner: Thanks so much! It was a pleasure working with you. We hope to see you again soon - Blake
We recently used Smart Buy Office Furniture for a project with a very fast turnaround time. Not only did they get everything done, but it was done early! The biggest obstacle was the installation of the cubicles. They did a very professional job and made it look easy. I would absolutely recommend Blake and the team at Smart Buy.
Response from the owner: Thanks so much for the kind words, Vicki! It was a pleasure to work with you! -Blake
Incredibly friendly staff! The place was wonderful and I highly recommend anyone in need of office furniture to stop by.
Response from the owner: Hey, Miles! Thanks so much for the glowing review. We really appreciate your business and are very happy to help.
They went above and beyond on customizing my chair. I would recommend them
Response from the owner: Hey, Ivan! Thanks for the review! It was great helping you out. - Blake
Love working with Blake. He is always so helpful and friendly. We always find what we need for our office and at the best price.
Response from the owner: Mrs. Tovar, we are so blessed to have you as a customer. Thank you for the review. I will pass your message on to Blake. Thanks again -Tom.
Awesome experience finding and buying a chair here. Blake was knowledgeable and very easy to work with. He guided me through their large selection and helped me find the right chair, which for me ended up being the steelcase leap v2. They have great deals on new & used.Highly recommend
Response from the owner: Hey, Andrew! Thanks so much for the glowing review! Very glad I could help you out, it was a pleasure and I hope you enjoy your new chair! -Blake
My husband bought great office chair and desk (sit/stand) at a very nice price! Thanks Joseph, he was friendly and helped us find everything we needed
Response from the owner: So glad you came by. We love Joseph for the same reason you do. He cares for the customer immensely and we hope to serve you for yeare to come.
Response from the owner: Thank you for your 5-star rating! We appreciate your feedback and support. If you have any questions or need further assistance, please feel free to let us know.
Great deal on a new home office desk! Amazing customer service, dismantled the desks and helped us load up. Not pushy and very informative. Highly recommend!
Response from the owner: Thank you so much for the great feedback, Angela! We appreciate the recommendation and 5 stars! I'll be sure to let Joseph, the account manager who helped you, know that you enjoyed his customer service. Thanks for the business!
I have used these guys for years, and they come through every time. Great furniture at reasonable prices! Blake has been my point of contact from the beginning, and he has never once let me down. Thanks for a lot of great years. Hope there are many more to come!
Response from the owner: Thank you so much for being our customer; we don't take you for granted and we look forward to serving you for years to come. I'll share with Blake your kind words. We appreciate you William.
Super friendly and professional staff. We bought most all of our office furniture here for our new office and they delivered all our furniture and even set it up! Would highly recommend if you are in need of quality products at a reasonable price. Thanks
Response from the owner: Thank you for your kind words. We are appreciate having you as a customer and hope to serve you throughout your career. Our entire Smart Buy team are blessed to have you as a customer
If you are looking for new/used office furniture this is the place to go. The prices are great and quality of furniture is great. Cameron was amazing. He was answered all my questions, was very patient and so friendly. I would highly recommend Smart Buy office and ask for Cameron.
Response from the owner: Thank you so much for the review. Cameron expressed how much he enjoyed meeting you, today. Let us know if something ever needs our service teams attention.
Very nice and helpful staff. I went looking for a home office chair and found one with the features I was looking for. It is high quality and at a price in my budget. They never know what will be in stock, so I suggest you check with them often.
Response from the owner: Thanks for the review. We love our customers. If anything goes wrong, we've got your back. We are hard to find, but a caring vendor is worth the trip. Thanks for being our customer.
Response from the owner: Dustin thank you for the 5-star review. We greatly appreciate it.
Super friendly and knowledgeable staff. Good deals for quality office furniture as well. These guys fixed up and old chair of mine and helped me to pick out a second office chair for my home. Can't recommend them enough!
Response from the owner: Michael, thanks so much for the review. We greatly appreciate you as a customer and look forward to serving you again, soon.
Their team was great! I tried 5 other new and used office furniture stores around the Austin area, this was by far the best experience and pricing. All the staff seemed as if they actually wanted to be there and be helpful. Definitely going back when we expand our new offices.
Response from the owner: Bailey, thanks for the review. We do love our customers and enjoy helping them find the needle in their office furniture haystack. We can't wait to help draw up and plan your entire office when you expand. That's where we shine.
Loved shopping at the store. Tom was quick to say hi when I walked in. He assisted me in finding the amazing ergonomic office chair that I’m so happy with. I will be back to shop in future. I highly recommend this place they have lots of inventory at good affordable prices and great service.
Response from the owner: Thanks Martin, I enjoyed spending time with you.
Blake was so helpful in finding us the perfect chair! Friendly service and good quality - highly recommended.
Response from the owner: We enjoyed having you. Thanks for spreading the word about us.
I had been shopping around for a new office chair to replace the one I had purchased from one of the "warehouse" stores. I had been to a few other places and was unhappy with what I had found. My original plan was to order the replacement parts for my chair from the manufacturer to fix it. I walked into this place and they had quite a bit of desks, wipe boards and chairs. Tom helped me decide the type of chair I needed. He was a wealth of knowledge and told me way more than I would ever need to know about office chairs. I was not interested in spending $200+ on a new office chair. Tom made sure to stay within my budget. We had decided on two chairs with mesh backs. They both were very comfortable and were way more studier than the chair I was using at home. After talking for a little more, he suggested this one cloth mid back chair, which I liked a little more than the other chairs. He sold me on the fact that it had like a 12 year warranty and if I ever had issues, I could come back and they would fix it under warranty. Tom was very friendly, professional and laid back. I appreciated the fact that he treated me like family. He was not pushy at all. He was very informative on the features and functionality of each chair. He also allowed me to take my time and not rush me as I was trying to decide.I had not planned to buy an office chair. I was merely trying to get an idea on how much one of these would cost to replace. I ended up leaving with one. My oldest son needs a new office chair and I would not hesitate to go back and buy another one from Tom.If you are looking for office furniture for you office or home office and not looking to break the bank, go see Tom they will treat you right.
Response from the owner: Thank for taking the time to write a review. I was so happy we figured out how to rotate the arm pads together: pull up on the back of the arm and rotate. I enjoyed our time together and look forward to serving you and your family for years to come. Thanks for picking us. That green chair really was the goldilocks of the showroom.
Bought a Steelcase Gesture chair from them and the buying and delivery process was very smooth. Their team was very nice and helpful. I totally recommend them for any home office needs.
Response from the owner: We enjoyed spending time with you Saturday, Ryan. Thanks for being our customer and telling the cyberworld about us. We hope to be your office furniture team for life.
5 stars!!! I just got a nice office chair at Smart Buy off of research Blvd. excellent spot! Very fair deals. I’m super happy with the purchase and received excellent service from Blake Walsh
Response from the owner: Thanks so much for the feedback Parker. We're glad to have you as a customer. We want to be your office furniture vendor for years to come. Please let us know should your purchase need service. We'll be here for you. I'll be sure to pass on your feedback to Blake.
Very helpful staff and great customer service
Response from the owner: Thanks so much for your kind words and taking the time to share it with everyone. It was an honor for our team to have you as a customer. We look forward to helping you again, soon.
These guys are awesome! They are knowledge, helpful, have good quality inventory, and are well priced. I️ highly recommend them for office furniture.
Response from the owner: Thanks Dauphin! We greatly appreciate having you as our customer.
I could not find anyone to repair my Herman Miller Aeron chair but called Smart Buy and spoke with Chris and BOOM.... He repaired my chair at a great price and gave me an overview of Herman Miller Chairs. They know their stuff. Matter of fact I have another chair that needs fixing and they have ordered the part for me so they can fix... If you need your chairs repaired these are your guys... They are the chair GUYS...
Response from the owner: Curtis, thanks for the review. We are happy to have you as a customer and proud of Chris for his level of service. We look forward to keeping your chairs operational. We will see you soon.
Holy Cow! These guys are so nice. My only criteria was to find a filing cabinet that would not allow the drawers to fall on me. I learned that I needed a...
My husband and I are upgrading our home office and needed a new desk. Stumbled across this place and we were extremely pleased. Tom and his staff are extremely knowledgeable and took the time to answer all our questions. What put them above the rest was taking the time to sit down with our room measurements and making a 3D mockup of our room with the desired furniture we wanted to show how the layout would be and also how much space we had leftover. Great pricing, great customer service, and great office dog, Tinkerbell. Would definitely recommend them and will be back for any future home office needs.Edit: long overdue but wish I could give 5 more stars for their stellar delivery. They came and unloaded our desk, set it up and made sure it was level. Great company!
Response from the owner: Trisha thank you so much for the kind review. Tinkerbell and I loved meeting you both. We are excited to see the end result after the install Thursday. We are so glad to have you guys as customers and look forward to serving you for years to come.
Local mom and pop business and hold themselves to a higher standard. Understood our needs and sold us a great chair. We'll be back.
Response from the owner: It was a pleasure meeting you both! Happy Birthday to C! I hope you had a great dinner with the leftover birthday money! Thanks so much for taking time to tell others about us here. We don't take you for granted.
Rarely post business reviews, but I'm so happy! I got a used office chair in excellent condition for $75 dollars. The staff were so welcoming, and had a highly detail-oriented, passionate approach to their work. It makes sense because proper ergonomics can make a big impact on quality of life (my back tension has been killing me); their sense of care about that really shined through when they talked me through the product. For tailored purchases like this, support your local retailers!
Response from the owner: Thank you very much for the kind words Samuel! We are so glad to be of service to you and feel very privileged to earn your review. Twyla and I were happy to work with you and make your acquaintance. Helping you find the right chair for your comfort and quality of life was an absolute pleasure. Best of luck to you!-Tom
Competitive pricing and quality response time and service. Everything was great! Five stars on delivery, setup, professionalism and cleanup. I don’t think anything could have gone better.
Response from the owner: Jeff, thanks so much for your continued support. We are trying to navigate the disrupted supply chain with as minimal impact as possible. I'll share your well wishes with your rep Christopher.
I’m so happy I found this store. It has such a great selection of new and used office chairs. I was able to try sitting on more than anywhere else I went in town, including large chain stores. The staff was incredibly friendly too and I purchased a more comfortable desk chair at a better price than I would have been able to otherwise.
Response from the owner: It was our pleasure to meet you both today, Chris. That B8 is a wonderful chair. Thanks for the kind review and choosing us. We don't take it for granted and look forward to serving you for years to come.
We came in to look for a few office chairs and left with a truckload full. They have great deals and lots of desks, Chairs,etc. They had great customer service too!
Response from the owner: We are so excited to have you as a new customer. Thanks for making the long drive up from the south side. We wish you the best.
Great find! Used and new office equipment at low prices. Nice folks that run the place too. We came in for a chair and left with: a chair, 2 mats, a rolling cabinet/seat ALL for less than $200. I will be back!
Response from the owner: Hi Tera, Thanks for taking time to review. We are tricky to find, but so glad you stuck with it. We look forward to seeing you next time.
You can always find treasures here!!! Blake is super nice and friendly : ]
Response from the owner: Thanks so much for taking time to review. I will pass on to Blake. Thanks - Tom
I highly recommend Smart Buy Office Furniture. Blake's went above & beyond and blew me away with absolutely stellar service! Would recommend them to all my friends!
Response from the owner: Thanks so much Kathryn. We look forward to serving you in the future.
Very friendly and easy to work with. Sold me a chair for a great deal.
Response from the owner: Thank you for the business and the kind review.
Easy 5 stars. Blake offered great service and a great price on a high-quality standing desk. Would recommend.
Response from the owner: Thanks so much Jake. We are so happy to have you as a new Smart Buy Customer. We've got your back.
I have been using SmartBuy for years and they have always delivered exemplary service and great quality furniture at an awesome price. Their sales staff is helpful and knowledgeable and their delivery staff is top notch! It's there when promised, assembled and placed perfectly. So nice to be able to count on a company consistently! Thank y'all!
Response from the owner: Sarah, thanks so much for the review. We are honored to serve you and consider ourselves blessed to have a customer who would review us several years after their initial experience. Again, thank you - Tom and Twyla Doane.
Fantastic deals with a lot of selection. Really nice locally owned business with super helpful and friendly staff. I am so glad I found this place and look...
Family run place that is clean & pleasant & has a good variety. We think it's the best place to find what you need at a fair price! Staff super nice and very friendly. Seemed like all levels of staff liked each other and what they were doing. They will get my future business for sure! We went to 4 other places, none were as nice and clean, nor had staff that we liked to talk with! (and others didn't seem interested in my needing only a few pieces of office furniture and the small # of things I wanted to buy)** Top rated business for us - highly recommend!
Response from the owner: Craig! Thank you so much for the kind review.
Blake and his team at Smart Buy were terrific to work with. I purchased an entire office suite of furniture and cabinetry for my med clinic. The quality, customer service and communication were second to none. Some hiccups along the way, but each issue was quickly addressed. I absolutely recommend Smart Buy!
Response from the owner: Kristine, thanks for being our customer. We consider it an honor. Sorry about the hiccup. We are committed to evolving better systems to minimize their occurrence, and do whatever it takes to soften the blow to our treasured customer when the hiccup does occur. Blessings to you and your clinic.
Unparalleled service and the hardest working crew in the furniture business. From the moment we called Smart Buy to see if they moved pool tables - I knew I...
The staff wore masks. We were greeted by Isaiah as soon as we walked and were instructed about the layout of the store. We happily found what we were...
I had a vision of building a library for my home. This vision became a reality with the BIG help of Blake at Smart Buy Office Furniture. I responded to...
Compared to Office Depot and other stores I shopped, Smart Buy has a much larger selection to choose from, while still being reasonably priced. My...
I looked online and went to other stores for an office chair. A nearby store had a similar chair for about double the price and the staff of about 10...
My husband and I went in Smart Buy office furniture looking for a desk. Andrea was very helpful in showing us all of the different options. We had a...
We loved this place so very much..We basically wanted to set up our study room so that both me and my husband can work from home and we had very basic...
