Herman Miller is arguably the name in office chairs, and for good reason. For 30+ years, Herman Miller has made some of the most comfortable, adjustable, and longest-lasting office chairs ever made. Because these high-quality chairs have high price tags, the market for used Herman Miller chairs has exploded. This used Herman Miller buyer’s guide will help you get the right model in the right condition from the right seller at the right price.
Which Herman Miller chair is right for me?
Identifying the model that fits you best requires some research.
1. Read and watch Herman Miller reviews.
The best way to start is by watching or reading comprehensive reviews of each model. Here are some extensive reviews of the Herman Miller Aeron and some of Herman Miller’s other popular models:
After watching some reviews and establishing your favorites, a great place to start your shopping experience is by using a quick Google search for “Used Herman Miller Office Chairs Near Me” and checking your local results. If you are fortunate enough to live near a used office furniture store, there is a good chance they may have a good inventory. When shopping at a store, consider these ten things when making your purchasing decision:
2. Consider which features you need.
Herman Miller produces a variety of chair models, each designed with specific ergonomic features. For example, the Aeron is famous for its breathable mesh and adjustable lumbar support, while the Embody offers a unique backrest designed to mimic the spine’s natural curve. Understanding the differences will help you choose the best chair for your needs. Visit the Herman Miller website or other reputable sources to read about each model. Watch reviews and comparisons on platforms like YouTube to see real-world feedback.
3. Sit in each chair to test its adjustability.
One of the hallmarks of Herman Miller chairs is their extensive range of adjustments, which contribute to their ergonomic benefits. Ensure all these features are functional. Test the seat height adjustment, tilt mechanism, recline tension, and armrest adjustments. Sit in the chair and adjust it to see if everything works smoothly and feels comfortable.
What should I consider before buying a used Herman Miller chair?
Now that you know which Herman Miller model is right for you, let’s consider three ways to identify a solid used Herman Miller chair:
1. Ensure it’s authentic.
Given the popularity of Herman Miller chairs, counterfeit versions are not uncommon. Authentic chairs have specific branding elements, such as the Herman Miller logo embossed or stitched into the chair and a label with a serial number.
Inspect the chair for these authenticity markers. Use the serial number to contact Herman Miller or check their online resources to confirm the chair’s authenticity. For example, you should find authenticity markers like the ones on this used Herman Miller Aeron chair in our store.
2. Inspect the condition.
A thorough physical inspection can reveal issues that might not be immediately obvious. Look for damage like cracks in the plastic frame, worn-out mesh or fabric, and any signs of mechanical failure in the moving parts. Examine the seat and backrest for sagging or excessive wear. Check the base and casters for stability and smooth movement. Ensure that there are no strange noises when adjusting the chair. Inspect the arm pads for scratches. Inspect the adjustable arms to ensure they have a good lock when in the locked position. Most reputable resellers will perform some minor refurbishment. It’s always good to ask what repairs were done to the chair so you know what parts are new.
3. Ask about its history.
Understanding the used Herman Miller office chair’s past usage can give you an idea of its wear and tear. Chairs used in high-traffic office environments may have more wear than those used in home offices. Ask the seller how long they’ve had the chair, how frequently it was used, and for what purpose. Also, ask if any parts were replaced or repaired and, if so, by whom.
Where should I buy a used Herman Miller chair?
Once you identify which Herman Miller chair is right for you and that the one you’ve found is good, you need to know you’re getting the best deal.
1. Consider the seller’s warranty.
New Herman Miller chairs come with a lengthy warranty (up to 12 years). However, Herman Miller warranties are not transferable to subsequent owners. With this in mind, consider resellers such as Smart Buy Office Furniture or BTOD, which offer their own extended warranties on used Herman Miller chairs—free of charge.
2. Check the seller’s return policy.
A good return policy can provide peace of mind, especially if the chair doesn’t meet your expectations after purchase. Most reputable resellers will have a 7-30 day return window, and returns are absolutely free with no questions asked. Before buying, ask the seller about their return policy. Ensure you understand the terms and conditions, including the return window and any potential restocking fees.
3. Compare prices.
While used chairs can be significantly cheaper than new ones, the price should reflect the chair’s condition, age, and model. There are a few generations of the Aeron chair, as it has been in production since 1994. There are three notable generations of classics from 1994-2015 and a newly remodeled version called the Herman Miller Aeron Remastered, which first started selling in 2016. Look up the current prices for new chairs of the same model. Use this as a benchmark to evaluate if the asking price for the used chair is fair, considering its condition and age.
4. Negotiate the price.
Negotiation is a standard part of buying used items. Highlighting any imperfections or missing features can help you lower the price. Don’t feel bashful when it comes to seeking the right price for what you want to purchase. Be polite but firm in your negotiations. Point out any flaws you’ve found and compare them to the cost of a new chair. Have a maximum price in mind that you’re willing to pay, and don’t be afraid to walk away if it doesn’t feel right.
5. Buy from a reputable seller.
The reliability of the seller can significantly impact your buying experience. Reputable sellers are more likely to offer accurate descriptions and fair return policies. Although you will likely find a better price from a local individual reselling the chair, they will likely provide no purchase guarantees. Check the seller’s reviews and ratings. Prefer sellers specializing in office furniture with a history of positive feedback. Avoid sellers with vague descriptions or those unwilling to provide detailed information. Ask about their repair process and gather enough information to understand how your purchase is protected through them.
Wrapping Up
With all this information in mind, you are ready to purchase a new-to-me used Herman Miller office chair! Contact us to talk with a seating consultant who can help you find the right chair for you!